MARS (Medical Air Rescue Services)

Binga, Chewore, Chirundu, Kanyemba, Kariba Town, Lake Kariba, Mana Pools, Matusadona, Sapi, Victoria Falls, Zambezi National Park

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MARS is a registered medical air rescue services company in Zimbabwe under new ownership since 2019.  The company employs over 200 highly qualified professionals including doctors, nurses, ambulance technicians and medical dispatchers. These medical personnel have extensive experience and training in emergency evacuation and are on stand by 24 hours a day, 365 days a year.  MARS'  emergency call center based in Harare.operates 24/7.

MARS provides a quick reliable air evacuation where there is a medical need, to a hospital in an area where the medical standards are of a high and acceptable standard. The flight team comprises a doctor, intensive care nurse & two pilots.

MARS can transfer patients from the scene of accident to the nearest appropriate medical facility in or out of Zimbabwe. All medical flight staff have attended international aviation medicine and flight medical attendant courses. On board is equipment of intensive care unit standard including a comprehensive drug range. To date Air Ambulance has performed over 2750 successful evacuations.

The MARS evacuation service is based in Harare servicing all neighboring countries and beyond and has over 20 years aero-medical service experience. Evacuation by Air Ambulance provides a quick and reliable repatriation by private air ambulance to home country or any other country upon request

In addition to the air ambulance MARS has a fleet of over twenty four critical care road ambulances stationed at MARS bases across Zimbabwe. The fleet of critical care road ambulances is similarly equipped to advanced life support levels, and highly trained medical teams are able to oxygenate, intubate, cardiovert and ventilate among other patient intervention measures.

All MARS ambulances carry a full range of spinal immobililsation equipment. MARS has the ability to cater for new-borns, paediatrics and adults. The road ambulances have responded to over 200 000 medical emergencies in Zimbabwe.

It is the mission of the Training Department of MARS, to offer both theoretical and practical training to people from all walks of life, in the field of accident and emergency care, and pre-hospital patient management. It is our desire to train as many people as possible, and by so doing, strengthen the “Chain of Survival” within our homes, schools, work places, medical facilities, communities and our nation as a whole.

We offer training to members of the public, commerce and industry, schools, defence forces and health care providers, such as doctors, nurses, ambulance crew persons, and those individuals targeted by their communities to ensuring their health, safety and welfare, and who may have to render assistance to those with medical and trauma related emergencies. Courses conducted by the Training Department, may be held either at our Bases in Harare, Bulawayo, Mutare, Gweru, Kwekwe, Victoria Falls, Masvingo, Marondera, Kadoma & Kariba

MARS operates on the basis of membership subscription. A steady membership base means that MARS is able to offer its members a reliable & excellent standard of service based on sound systems and infrastructure. Recognition of our service levels means that we now have members countrywide. Members have peace of mind knowing that they can access both our road and air medical emergency rescue services, 24hrs a day anywhere in Zimbabwe and beyond.

Visitors to Zimbabwe are advised to take out a MARS Tourism Subscription on a daily rate, which offers the following:
Emergency evacuation (even in remote areas) to the nearest appropriate medical facility under the medical supervision of qualified professionals in the shortest possible time. (Note, this service is not always covered by international medical insurance policies.)
In-hospital monitoring on patient progress
Further transfer to a medical facility of choice worldwide determined by the benefit limits and approval of the individual's medical insurance policy.
Contact MARS Marketing  +263 787 135 952,  +263 24 2790391/2,  +263 24 2771221   
Email: or any MARS Base.

MARS HOTLINES: +263 787 135951 , +263 24 2771 221, +263 712 600002, +263 24 2790391/2

MARS Countrywide Bases:
Harare HQ (2 Fairbridge Ave, Belgravia) - +263 787 135951, +263 24 2771 221
Bulawayo – +263 787 135950, +263 29 260351
Gweru –  +263 787 135949, +263 54 222 3337
Kariba Emergency Medical Centre & Base: +263 787 135944 or +263 778 538643  or +263 772560445 or +263 261 2146453-4
Kwekwe –  +263 787 135948
Masvingo – +263 787 135946
Mutare – +263 787 135947, +263 20 2064647
Victoria Falls  –  +263 787 135945, +263 21328 44646
Marondera –  +263 787 135943

Pre-hospital Medical Plans: A frequently-forgotten Issue


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Telephone Hotlines: +263 242 771221, +263 242 706034 Admin: +263 242 790391/2 or +263 787 135952
Mobile Mobile Hotline: +263 787 135951

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