ZimParks - Zimbabwe National Parks and Wildlife Authority

Binga, Chewore, Chizarira, Kariba Town, Lake Kariba, Mana Pools, Matusadona, Sapi, Victoria Falls

The Zimbabwe Parks and Wildlife Authority (ZimParks) is responsible for conserving Zimbabwe's wildlife and wilderness resources, in National Parks, Protected Areas and on other state-owned land.

A vast area of Zimbabwe's Zambezi Valley falls under such protection, with the most well-known areas being the  Zambezi NP; Victoria Falls NP; Chizarira NP; Matusadona NP; Lake Kariba Recreational Park and Mana Pools National Park.

ZimParks has self-catering tourism lodges/cottages and campsite facilities for visitors in its properties throughout Zimbabwe.  All of these are situated in prime scenic and wildlife areas.  In the Victoria Falls, Kariba and Zambezi area facilities are as follows: 

Zambezi National Park (Vic Falls): 4-bed lodges, fishing camps, campsites and picnic sites

Kariba Nyanyana: campsite and 6-bed lodge (Direct bookings e-mail: chararasafari@gmail.com )

Matusadona National Park : campsite and two 9-bed exclusive lodges 

Chizarira National Park: campsites

Marongora: campsite

Chinhoyi Caves: campsite and 24-bed Chinhoyi Caves Motel  www.chinhoyicavesmotel.org

Mana Pools National Park: public campsite; two 8-bed lodges, three 4-bed cottages, exclusive camps (see maps)

Chewore North Safari Area: campsite

BOOKINGS: 
Reservations for Parks facilities are opened one year in advance to all clients, including Zimbabwe residents. Clients are treated on a first come first serve basis, with payment being demanded up front. 

NOTE THAT  A NEW ONLINE BOOKING SYSTEM IS BEING INTRODUCED WHICH WILL ALLOW FOR CREDIT CARD PAYMENTS.

THIS SYSTEM IS BEING PHASED IN FROM DECEMBER 2015.

UNDER THE NEW SYSTEM, PAYMENT  FOR BOOKINGS WILL BE REQUIRED WITHIN 48 HOURS OR THE BOOKING WILL AUTOMATICALLY BE REMOVED.  

UNTIL THE NEW ONLINE SYSTEM IS OPERATIONAL, ALL BOOKINGS WILL BE MANUALLY PROCESSED VIA E-MAIL (SEE BELOW).

The correct e-mail address for National Park reservations is: bookings@zimparks.co.zw  

Tel:  +263 4 706077/8   or  +263 4 707624-9

You can also contact the following reservations clerks direct:
Christina Mhuriro: cmhuriro@zimparks.co.zw
Choice Mushunje: cmushunje@zimparks.co.zw

Linked stories & blogs: 

Information for self-drivers visiting Mana Pools for the first time (April 2106)

ZimParks introducing an online booking system  (October 2015) 

ZimParks Fees 2015   (May 2015)

National Parks reinstates unguided public walking in Mana Pools - July 2015

Mana Pools camping - some important things to note  July 2014

Reviews 2

Elise Haber, South Africa 26 October 2015
After dreaming for some years of visiting Mana Pools we made the long trek to stay at Nyamepi Camp from 10-13 Oct 2015. Our visit (animal wise) was fantastic and therefore merits the 5-star rating. However, given that it is quite costly to travel all the way from South Africa to Mana Pools, what we found in terms of infrastructure (or the lack thereof) does not warrant the nearly US$550 that the four of us paid for 3 days. Having "survived" the most atrocious road (it took us nearly four hours from the main road to reception, we all wondered if the grader at the second boom gate (T junction) was decoration or whether it was actually used. On arrival at reception we were initially given campsite no 7 but we were quick to point out that we had paid for a river view site. Finally we were given site SB1. Had it not been for some guys camped a few sites further, we may not have found SB1 as the barbeque structure on which the number was painted, was only a heap of mortar and bricks. Despite this and the fact that the site was possibly last cleaned when the Zambezi was in flood, we had two nice shady areas to move around in. At the nearby ablution facilities the door to the shower had no handle, making it very cumbersome to open as you had to insert your finger in the hole where the handle once was or try and open it at the top! The shower had no head. In the three days we were in the camp-neither the shower nor the toilet was cleaned once. We fully understand that financial constraints may play a role in this sad state of affairs but then, as a World Heritage Site, Mana Pools staff and Zimparks in general should get their act in order. What happens to the monies paid by visitors? If tourists are prepared to travel a few thousand kilometers and fork out a handsome amount of money to view areas such as Mana Pools, then at least make sure that they get their money's worth. As far as infrastructure goes, Zimparks, you're doing it right in Gonarezhou, why not in Mana??
Libby Nelson, Hong Kong 21 August 2015
We spent four nights in two lodges in the Zambezi National Park (Victoria Falls) which must rate as one of the more spectacular settings for National Parks accommodation anywhere. To have the river so close with wildlife constantly foraging and browsing around one's lodge throughout the day and night is a privilege barring none. Sadly the accommodation was not quite as it could be. Dysfunctional toilets, an absence of hot water, mosquito nets with no ceiling hooks and electrical points dangling precariously from the wall, tended to detract from what otherwise was a wonderful stay. Our repair requests were promptly responded to and we were looked after by helpful staff who under straitened budgetary circumstances are trying their best. National Parks, I feel sure, do treasure this valuable tourist and conservation asset and will be making every effort to enhance and maintain its facilities. One appreciates the difficulties faced but ongoing work is necessary to repair the lodges to comfortable functionality. Response received from ZimParks 28 August 2015: We are grateful for the feedback that we received from our valued client. It helps us know where we are lacking and areas that require improvement. The Authority is taking measures to improve the product, while funding the conservation effort using limited resources. The increase in numbers of visitors to our facilities will help in wildife conservation and improved service but this also depends on the quality of experience the visitors receive. The Authority recently recruited Camp Managers to specific stations whose key areas are to improve customer service. These are some of the measures we are implementing to ensure that your holidays are memorable.
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Telephone +263 4 706077/8 or +263 4 707624-9
Mobile What'sApp +263 783 732479
Fax +263 4 758826
Price Mid-range
Self Catering
Full Catering

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