ACE Air & Ambulance is a provider of emergency medical services in Zimbabwe, specialising in both air evacuations and road ambulance services. With a strong commitment to delivering high-quality care, ACE ensures that patients receive prompt and effective medical assistance in critical situations.
Air Evacuation Services
• Expertise in Remote Areas: ACE excels in providing air evacuation services, particularly in remote and difficult-to-reach areas. Our fleet includes helicopters and fixed-wing aircraft, equipped to handle life-threatening emergencies.
• Critical Care Support: ACE’s air ambulance services are designed to deliver the highest level of care during transport, ensuring patient safety and well-being throughout the journey.
Road Ambulance Services
• Efficient Medical Transportation: ACE’s road ambulance fleet is designed to provide efficient and effective medical transportation. This service is crucial for patients who require immediate care but are not in need of air evacuation.
• Patient Safety and Care: ACE prioritises patient safety and care, ensuring that all road ambulance services are conducted with professionalism and compassion.
Innovative Solutions
• ACE Plus: ACE has introduced ACE Plus, a collaborative service with Healthpoint, offering exclusive access to emergency medical services tailored for life- and limb-threatening situations. This includes a dedicated call center for rapid assessment and dispatch.
Training and Expertise
• Comprehensive Training Academy: ACE operates a training academy, offering a range of medical courses to enhance emergency response skills. This includes professional and non-professional courses, ensuring that both internal staff and the public are equipped with the latest medical knowledge.
ACE has Zimbabwe bases in Harare, Bulawayo, Victoria Falls, Chirundu and Chinhoyi.
Medical emergency packages:
ACE offers different types of subscription packages to cover medical assistance in case of emergency. Of interest to visitors to the country, are the following:-
- Emergency Medical Rescue Cover - 24-hour, countrywide road & air ambulance membership package for US$5 per person per month. This include evacuation to the most appropriate medical centre within Zimbabwe, ICU Aeromedical services, ICU advanced medical equipment, and intensivist ICU doctor & nurse care.
- Car Accident Cover - comprehensive road rescue ambulance coverage for all car occupants - US$10 per vehicle per month. This includes emergency medical care,with a trained and compassionate team, and transit to the nearest hospital.
- Zambezi Cover for US$5 per person per night for emergencies or medical care while in the Lower Zambezi Valley. This offers 24-hour access to the ACE trauma clinic in Chirundu and cover for 4x4 road ambulance and river boat ambulance services.