ACE Air & Ambulance

Binga, Chewore, Chirundu, Chizarira, Kanyemba, Kariba Town, Lake Kariba, Mana Pools, Matusadona, Mavuradonha, Mlibizi, Msuna & Deka, Sapi, Victoria Falls, Zambezi National Park

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Ace Air & Ambulance is an Emergency Medical Services (EMS) company licensed and approved to conduct Ground and Air Evacuation, within Zimbabwe and the Region.

Operating from Number 2 Mount Road, Avondale, Harare, with bases in Victoria Falls and Kariba, as well as Harare International Airport on the air side (in conjunction with Halsteds Aviation Corporation), Ace is fully equipped to handle any emergency that may come your way.

Ace Air & Ambulance have a 24 hour call centre, operated by trained Emergency Medical Dispatchers, with 24 hour crews on standby.

ACE provides emergency medical packages for air and road medical transportation with advanced, rapid response medical care using fully equipped ground and air ambulances for members. 

Medical Aid and Travel Insurance companies take an average of 16 hours before authorising activation of the emergency services. In the event of an accident or medical emergency, delay in treatment can mean the difference between life and death. Rapid deployment of emergency medical services to provide on-site medical attention and transportation to the closest appropriate medical facility can make that difference.

ACE provides subscription based, advanced medical rescue services. They can activate their team of medical professionals immediately without the need to obtain authorisation from an insurance company. By contacting a single emergency number, ACE members will be speaking to their 24-hour Medical Call Centre.

Different membership packages are available to individuals and families locally or regionally with evacuation to either local or regional medical facilities etc.  Safari Camps can purchase a special yearly package to cover their clients, and holiday-makers  can purchase membership on a weekly rate.

Please visit the ACE website or e-mail them for more information at

Ace also offers first aid training, with training schools based in Harare and Victoria Falls, offering the following courses:

1. Basic Life Support for healthcare providers (BLS)
2. Advanced Life Support for healthcare provers (ALS)
3. Advanced Trauma Training.
4. Advanced Cardiovascular Life Support (ACLS).
5. International Trauma Life Support (ITLS).
6. Pre-Hospital Trauma Life Support (PHTLS).
7. Sports Medicine.
8. Aviation Medicine.

Other courses available: 

- Basic First Aid, CPR and AED Training (Full Day Course)
- Fire Fighting & Burn Care Management (Half Day Course)
- Advanced Hunters, Guides and Safari Operators Emergency Care (3 Day Course)

Emergency Numbers are:

TOLL FREE:  08080412  or

• +263 24 2302 141
• +263 782 999 901
• +263 782 999 902
• +263 782 999 903


Related Articles:-

Meet our People (Feature Blog July 2020)

Remote rescue training - on location at Bumi Hills (Travel Blog Jan 2020)

Remote Emergency Medical Rescue - Experience Counts  (Travel Blog Nov 2018)

Subscribe to ACE's Remote Rescue Package and travel with peace of mind (Travel Blog July 2018)

Training for emergencies - ACE paramedics pump adrenalin   (Travel Blog Jan 2018)

Wild Zambezi Travel Advice:  Safety and Health


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Telephone TOLL FREE: 08080412 or +263 24 2302141; VFls:+263 213 2847333
Mobile Hre: +263 782 999901 - 4 or VFalls +263 784 810026 Kariba +263 781 283929

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